Unit 8 Sentinel Works
Bury St Edmunds
Co. Reg 6742046
20 Crockwell Street
When it comes to choosing a supplier for your electrical service needs, whether the requirement is commercial, industrial, or domestic you need to be sure of the quality of the work.
To find out why it is so important and the benefits of using an accredited company, please find more information below.
NICEIC is the UK electrical contracting industry’s independent voluntary body. We offer leading certification services, Building Regulations Schemes, products and support to electrical contractors and many other trades within the construction industry. Over 25,000 contractors are registered with us and take advantage of our products and services.
Benefits of using an NICEIC-registered Contractor
NICEIC has been assessing the technical competence of electricians for over 50 years. Our aim is to protect everyone who uses electricity from unsafe electrical installations anywhere. To achieve this, we maintain a register of qualified, competent electricians.
We look at a representative sample of the contractor’s work, their premises, documentation, equipment, and the competence of their key supervisory staff. Once contractors become registered with NICEIC, they are re-assessed on a regular basis to ensure high standards.
Enrolment with NICEIC is voluntary, but electrical contractors who are conscientious about the service they offer would consider it a priority to enrol. Over 25,000 contractors are registered by NICEIC, covering the whole of the UK, including Northern Ireland. This means that you're sure to have a choice of competent contractors operating in your area.
1. The main benefits of using a contractor registered by NICEIC include:
2. Safety and Competence
3. Compliance with Building Regulations
4. Insurance Backed Warranty
5. Guarantee of Standards Scheme
6. Independent Complaints Procedure
7. Safety and competence
Electricians registered by NICEIC are assessed on a regular basis to ensure that they are competent and capable of meeting the relevant technical and safety standards, codes of practice and rules of the Schemes they are registered to.
Contractors registered to NICEIC Building Regulations Schemes are authorised to self-certify their work without hindrance from Local Authority Building Control. This saves you both time and money when undertaking work that requires notification under the Building Regulations.
The NICEIC Insurance Backed Warranty covers work done by contractors registered to the NICEIC Domestic Installer Scheme that is notifiable to Building Control. The purpose of the Warranty is to protect consumers should any work be found not to comply with the Building Regulations under circumstances where the contractor is no longer in business to undertake the necessary remedial work. So remember to ask the contractor for a Part P certificate on completion of work. The certificate will have the IBW details on it.
The financial limit placed on the remedial work is £25,000 for any one installation per period of insurance and the warranty is valid for a period of six years from the date of completion of the original work.
NICEIC expects its registered contractors to provide a quality service to their customers and, therefore, endeavour to resolve all complaints about the technical standard of their electrical work. If a customer and an Approved Contractor are unable to resolve an alleged deficiency in the technical standard of electrical work, the customer can make a formal complaint to NICEIC. NICEIC will help facilitate the negotiations between the contractor and the complainant.
As described below, the NICEIC Complaints Procedure requires the an NICEIC-registered contractor to resolve the technical deficiency without additional cost to the consumer. However, if the contractor does not undertake the required remedial work, NICEIC’s Guarantee of Standards Scheme ensures it will be done by another NICEIC-registered contractor, at no cost to the customer.
NICEIC operates an independent complaints procedure. If the electrical work of a registered contractor is found to be below the accepted technical standard, NICEIC requires the contractor to correct the work, at no additional cost to the customer. NICEIC is concerned solely with the safety and technical standard of the electrical work carried out by Approved Contractors, and the standard of certification and periodic inspection reports which Approved Contractors are responsible for producing.
What is TrustMark
TrustMark is a quality mark which operates a framework under which 30 plus scheme operators work in the RMI (repair, maintenance and improvement) sector, including trade associations, local government trading standards teams, and independent scheme operators. These schemes are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen. This enables the TrustMark scheme operators to promote improved RMI sector standards, and tackle related issues such as better enforcement. All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaint procedures are being maintained.
What makes selecting TrustMark tradesmen so worthwhile?
1. A firm's technical skills have been independently checked through regular on-site inspections, as well as checks on their trading record and financial status;
2. Firms have signed up to a code of practice that includes insurance, good health and safety practices and customer care;
3. The approved scheme operator has checked and will continue to monitor the firm's quality of work, trading practices and customer satisfaction;
4. Firms are able to offer an Insurance Backed Warranty;
5. Deposit Protection Insurance is available for consumers in the event a firm should cease trading;
6. Firms will be able to tell you about any building regulations you must comply with and may also be able to provide appropriate certificates;
7. If you have a problem or disagreement with the firm, there will be a clear and user-friendly complaints procedure to help resolve the issue;
8. The scheme is fully supported by Government, the building industry and consumer protection groups.
9. All of these checks will give you - Peace of Mind
If a firm displays our TrustMark logo you know that we have approved and inspected the firm through one of our scheme operators and found that the firm meets the required Government endorsed criteria as described above.
Important Note: When employing a TrustMark tradesman always check they are 'licensed' for all the trades / work you are asking them to carry out. This can be done by looking on our website by searching under the 'trade' then 'their company name' and finally 'more information' - you will then see a list of the 'only' trades that the firm is licensed for under the protection and standards offered by TrustMark.